Let’s say you live in Florida and cause an accident that injures another person to the tune of $40,000. If you only have the state’s minimum bodily injury protection ($10,000 per person, $20,000 per accident), you’d be responsible for the remaining $30,000. But, if you had purchased more than Florida’s minimum — say $50,000 per person and $100,000 per accident — you wouldn’t have to pay a single dime out of pocket.
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While State Farm's shopping experience is well-reviewed, customers did not feel as strongly about it's claims handling process. The company scored about the same as the other four large companies, but was still mediocre. A large national company may be expected to not be very efficient because of the various departments involved in handling individual claims. If you want the assurances guaranteed to you by a large, "legacy" carrier, then State Farm is the best to go with.
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