Amica was the strongest company overall in our research, and ranked number two in J.D. Power’s 2018 customer satisfaction report — that means out of 44,622 surveyed drivers, it had the second highest satisfaction rating among more than 20 different companies. It also received the highest Consumer Reports rating among auto insurance providers — as it has every year since at least 1999. Consumer Reports even noted that an overwhelming number of customers reported “relatively few” problems during the claims process.
Comprehensive covers theft or damage caused by something other than a collision with another car or object. This includes vandalism, natural disasters, and damage caused by animals. If you live in an earthquake-prone region or one with high deer populations, comprehensive coverage will protect against those environmental factors beyond your control.
Allstate thrives when it comes to discounts for young drivers and students. The company’s Smart Student Discount will apply to anyone under the age of 25 who is either a full-time student with good grades, has completed the teenSMART driver education program, or attends a school within 100 miles of their home. Young drivers are typically the most expensive to insure; this unique discount can alleviate some of those costs.

While you can buy a similar level of auto insurance coverage from multiple insurers, it might be wise to tailor your policy to your specific needs. The higher your coverage limits, the more you’ll generally pay for your premiums. However, having higher coverage limits also means more security in the event of a catastrophic accident. The same is true for your deductible as well; with a lower deductible, you’ll pay a lot less out-of-pocket if an accident should occur. On the flip side, you’ll pay higher premiums to have a lower annual deductible.
You can save money by having a continuous insurance policy (with no gaps in your history) and by starting the quote process online. Like State Farm, Progressive offers an app that turns safe driving into discounts. Snapshot tracks your driving in real time and can reduce your premium if you practice good driving habits — but unlike Drive Safe & Save, you could also see your premium increase as a result of fast starts, hard brakes, or late-night drives.
Southern Farm Bureau, a division of the Farm Bureau insurance company, earned a solid A+ financial stability rating from A.M. Best. However, that’s where the ratings end; the insurance company division was too small to be rated by J.D. Power or Consumer Reports. That being said, the broader Farm Bureau insurance company is rated Very Good in both claims process and claims payment speed on Consumer Reports, an indication that you’ll be in good hands with the company’s smaller divisions.
Be aware of certain terminology, and ask that your insurance company explain things in a careful and concise manner to avoid confusion. For instance, normal cars are insured for Actual Cash Value - the "book" value that depreciates with age. Classic cars might be insured for their Stated Value or Agreed Value. In those cases, you would state a value for your car and your car insurance company would agree to pay up to that amount.
A car insurance quote from The General® requires no personal information (your name, phone number, street address, etc.) to provide an accurate car insurance quote. Once you receive your anonymous auto insurance quote, there is absolutely no commitment on your part. You can save your auto insurance quote online at any point during the process and return to it at your leisure.
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