We identified the auto insurance companies with the cheapest rates, but, as with anything, you want to be sure you are getting high quality service from your insurance company. Reliable car insurance companies are critical in ensuring a smooth customer-insurer relationship. There are a few factors we deemed most important to evaluate a company on which affect policy holders' satisfaction, such as, the average shopping experience, customer service, ability to resolve complaints, and quote filing process.

With more than 200 years of history in business, The Hartford has built an excellent reputation for customer service and claims processing. As of today, the company is still receiving high marks from companies like J.D. Power. In the 2018 Insurance Shopping Study Auto Claims Satisfaction study, The Hartford received excellent marks (4/5 or 5/5) in every category but having a local agent.
Step 4: Narrow the field. As you examine each quote, go back online and read customer reviews of the company. If ratings matter to you, check rating companies like J.D. Power and A.M. Best. They can give you a good idea of what other customers have gone through when dealing with filing claims and customer service. Once you have looked over everything, narrow down your decisions. Eliminate one or more of your quotes.
While you can buy a similar level of auto insurance coverage from multiple insurers, it might be wise to tailor your policy to your specific needs. The higher your coverage limits, the more you’ll generally pay for your premiums. However, having higher coverage limits also means more security in the event of a catastrophic accident. The same is true for your deductible as well; with a lower deductible, you’ll pay a lot less out-of-pocket if an accident should occur. On the flip side, you’ll pay higher premiums to have a lower annual deductible.
Liberty Mutual actually tied Erie insurance for this category, but since we already called Erie the best overall company, we'll describe how Liberty Mutual is well known for a strong shopping experience. Customers of Liberty Mutual report in the study they were particularly satisfied with the flexibility of policies offered by Liberty Mutual, as well as their relationship with Liberty Mutual agents. If Erie is not located in your state, Liberty Mutual can be a good alternative if you can get a competitive rate.
Progressive offers extensive coverage options, including gap loan/lease payoff coverage. If you total a car that you’re still paying off, gap loan coverage will help pay the remainder of your loan — because nobody wants to be stuck making car payments on a car that’s been written off. Progressive also offers pet injury coverage, which comes free if you add collision coverage to your package. And if you drive for Lyft or Uber, Progressive has you covered: Just look for for-hire livery insurance.
Our Thoughts: Liberty Mutual is a mediocre insurance company. The competitiveness of Liberty Mutual’s car insurance rates will depend on your geographic location. While this is often true with most insurers, Liberty Mutual’s rates vary more than typical. In addition, Liberty Mutual’s customers rank the insurance company’s claims satisfaction process as below average.

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MetLife Auto & Home is a brand of Metropolitan Property and Casualty Insurance Company and its affiliates: Economy Preferred Insurance Company, Metropolitan Casualty Insurance Company, Metropolitan Direct Property and Casualty Insurance Company (CA Certificate of Authority: 6730; Warwick, RI), Metropolitan General Insurance Company, Metropolitan Group Property and Casualty Insurance Company (CA COA: 6393; Warwick, RI), and Metropolitan Lloyds Insurance Company of Texas, all with administrative home offices in Warwick, RI. Coverage, rates, and discounts are available in most states to those who qualify.
Auto insurance companies attempt to predict and price the risk you and your vehicle pose in order to reduce their exposure. Keeping in mind the factors we just covered, the more risky you appear to your insurance company, the more you will be charged. Factors like age, marital status, and homeowner status, are less easy to change. Avoiding unnecessary claims, being smart with your coverage needs, and shopping around for car insurance quotes every so often are great ways to save on car insurance.
Commercial auto insurance provides liability and physical damage coverage for vehicles used by your business. This includes cars, vans, commercial trucks, and other types of vehicles. Commercial auto policies offer different levels of coverage than personal policies. This is because business vehicles tend to need higher limits to help protect the business in case of accidents. With affordable rates, outstanding customer service, and experience you can count on, GEICO can help you with your commercial auto insurance needs.
The trade-off between large insurance companies and small ones typically involves giving up competitive rates for an improved customer experience. When using a small insurance company for your auto insurance, you’ll likely communicate exclusively with one insurance agent. While you generally lose a personal connection when selecting a large national insurance company, the large auto insurance companies tend to have more financial stability. In fact, the top insurance companies in the country underwrite and pay out billions of dollars per year. Additionally, the large insurance companies are able to leverage their resources to offer drivers lower insurance rates.
Keep in mind that these requirements are precisely that: the minimum allowable coverage. If you cause an accident with damages exceeding your policy, you’ll ultimately be responsible for paying whatever’s left, and those costs can add up quickly. If you live in a state with low minimum requirements, it’s a good idea to select additional coverage so that you’re not left footing the bill for auto repairs or costly hospital visits.
With conventional automobile insurance, your car is typically covered only up to its actual cash value, which is equivalent to its replacement cost minus depreciation. For example, if you purchased a brand-new Dodge Challenger in 2010 for $22,000 but got in an accident that totaled the car today, your insurance company may only reimburse you an actual cash value of approximately $14,000.
We followed a similar methodology to our review of nationwide auto insurance providers, taking a deep dive into the offerings of the five largest insurance providers in Arkansas. We examined each insurer’s financial stability, using ratings from A.M. Best, to determine whether each insurer would have enough financial resources to pay off expensive claims. We also looked at customer service ratings from industry leaders J.D. Power and Consumer Reports, evaluating customers’ overall experience with each insurer and their satisfaction with the claims process. Though each provider has its own strengths and weaknesses, we recommend obtaining multiple quotes from different insurers before making your decision.
While price is the single most important factor for a lot of car insurance shoppers, we recommend you look at other factors as well. Choosing a policy based on rates alone could cost far more out of pocket when it comes time to file a claim — which is bound to happen eventually. We firmly believe it pays to get the right amount of coverage no matter how much you use your car, as reducing the miles you drive won’t always decrease your premiums. 
We followed a similar methodology to our review of nationwide auto insurance providers, taking a deep dive into the offerings of the five largest insurance providers in Arkansas. We examined each insurer’s financial stability, using ratings from A.M. Best, to determine whether each insurer would have enough financial resources to pay off expensive claims. We also looked at customer service ratings from industry leaders J.D. Power and Consumer Reports, evaluating customers’ overall experience with each insurer and their satisfaction with the claims process. Though each provider has its own strengths and weaknesses, we recommend obtaining multiple quotes from different insurers before making your decision.
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Safeco is not the best, but if you have a classic car you want to drive as your regular vehicle, Safeco is the insurance for you. Safeco allows you up to 10,000 regular use miles which is similar to what someone may drive on a normal policy. Most collector of cars are not looking to drive them regularly, but if it happens your 1968 Ford Mustang has to be your premier car, Safeco is your best bet. The limitation to Safeco is its stricter list of vehicles it will insure, including a ten year required minimum.

We aim to show you car insurance quotes from as many insurance companies as possible, so that you can find the right policy for you. Unfortunately, we can’t promise to show quotes from every insurance provider, because not all companies want to be included on comparison websites. We won’t offer you advice or make a recommendation, but we will provide you with all the information you need to help you decide which is the right policy for you. You can find out more about how we work here.
Auto Show Medical Reimbursement: in case someone sustains an injury at an exhibit or event featuring your car. This coverage is not unlike the medical payments on a homeowners insurance policy, where the policy will pay medical expenses to the limit, regardless of fault. For example, if someone slips and falls in your exhibition space, this optional coverage would protect you.
When it comes to auto insurance companies, the best ones are the most versatile in their coverage options and services. To compile our list of the best car insurance companies, we scoured the most reputable industry sources to find details about customer service, shopping experience, and more. Since the best car insurance companies aren’t always available nationwide, you can also take advantage of our quotes tool to find the best coverage available in your area:
If you’ve had tickets, accidents, a DUI, or require an SR-22, Freeway Insurance can help. We offer affordable car insurance for every type of driver; whether young or old, good driving record or bad driving record – we can even help drivers who have been turned down by other insurance companies or have had a lapse in insurance coverage. The advice of our insurance specialists will help you find the best high-risk auto insurance rates based on your specific situation.
J.D. Power ranks Farmers Auto Insurance better than most for claims satisfaction — an important endorsement, considering that on-time and fairly-sized claim payouts are the ultimate goal of insurance. Besides that, Farmers has a great coverage selection. A few options, like new car replacement and custom parts coverage, we didn’t see among all our top picks. We also like the company’s accident forgiveness program, which “will forgive one at-fault accident for every three years you drive without one.”
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We’ve developed four lists comprised of the cheapest cars or trucks to insure, to fit the needs of car shoppers in the market for a crossover or SUV, a minivan or sedan, a hybrid or all-electric vehicle, a vehicle for you or a teen. The lists were created based on Mercury’s price for full coverage - liability, comprehensive and collision. Other factors, such as a driver’s experience and accident history, can push the rate up or down, but were not included in any of the rate calculations. Each list begins with the cheapest vehicle to insure.
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