Compare popular auto insurance companies' financial stability and claims satisfaction ratings to better understand the quality of service they will provide. Claims satisfaction — measured by J.D. Power — is ranked on a scale of 2 to 5, with 5 being "among the best" and 2 being "the rest." Financial strength — calculated by A.M. Best and running from "Superior" to "Poor" — determines an insurer's financial strength and ability to meet its policy and contractual obligations.
Modified Car Insurance: defined by many companies as being significantly altered in its engine, body, chassis or interior from its original condition, which can negatively or positively change the value; many insurers will not provide collectible coverage for these types of vehicles (for example, an antique car in which much of the stock equipment has been replaced or that runs on nitro fuel).
It's hard to say. You might see rates change as you age, but they don't always go down, so much as they level out or increase at a lower rate. (Remember, the rules of inflation are in effect.) And that assumes you don't incur any red marks on your driving record. As for a change in marital status, you generally have to contact your insurer to get a rate decrease — and if your spouse has a less-than-stellar driving record, well, again, you mind wind up paying more.

You might have a roommate or family member on your policy that no longer drives your vehicles. Or maybe you have a vehicle on your policy that is no longer being driven. Making sure driver and vehicle information is up to date may save you money. Keep in mind, if you do go down to just one car on your policy, you will lose the multi-vehicle discount.


Like regular car insurance, there are several parts with classic and collector car insurance. Some insurers like J.C. Taylor require your classic car be at least 19 years old, while others like Grundy will insure a car of any age. Availability of discounts should also be a consideration, as Safeco gives you a percent off your premium if you bundle your classic car policy with a regular auto policy. Another underrated feature is an inflation guard, which will increase your protection limits as your car appreciates in value. You can see a full list of each company's benefits below.
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Another consideration when choosing between a large and small auto insurance company is availability, coverage options and discounts. While you’re likely to have a better experience with a small insurance company, it may not have the availability, benefits and discounts that large insurance companies do. For example, the major insurance companies in the U.S. often have representatives that are available 24/7. Additionally, small insurance companies don’t typically offer the long list of discounts and coverage options that national insurers, like Allstate and State Farm, offer. If around the clock availability or having discounts and coverage options are important to you, consider a large insurance company.
J.D. Power ranks Farmers Auto Insurance better than most for claims satisfaction — an important endorsement, considering that on-time and fairly-sized claim payouts are the ultimate goal of insurance. Besides that, Farmers has a great coverage selection. A few options, like new car replacement and custom parts coverage, we didn’t see among all our top picks. We also like the company’s accident forgiveness program, which “will forgive one at-fault accident for every three years you drive without one.”
When your goal is finding the best policy at an attractive price, it pays to compare several of the highest rated companies side by side. When figuring out which companies to highlight, we looked at several auto insurance related studies, including J.D. Power’s Auto Claims Satisfaction Study. From those studies, we handpicked several companies that received high ratings across the board.
Auto-Owners Insurance is available in 26 states located primarily in the South and Midwest. It uses an agent-only model that promotes customer relationships, so if you prefer talking to a human being, Auto-Owners is a great choice. The company also scored a nearly perfect score in J.D. Power’s 2018 satisfaction report, falling short only in the realm of its rental car experience.
Southern Farm Bureau also offers an explanation of how it calculates its insurance rates prior to any discounts. Younger drivers get higher rates, as do drivers in metropolitan areas. This explanation is unusual among insurance providers, which usually keep algorithms close to the vest. Southern Farm Bureau’s approach makes it easier to predict your quote and compare against other options.
Travelers is more than 160 years old, making it one of the oldest insurance companies operating today. In fact, Travelers issued its first auto insurance policy in 1897, before the Ford Model-T was invented. The company has over 30,000 employees and 13,500 independent agents and brokers in multiple countries—including the United States, Canada, and Brazil.
Liberty Mutual is one of the top insurance companies in the U.S. and has been around for over 100 years. Liberty Mutual also has large international presence—with operations in 17 countries. The international companies sell property and casualty, health and life insurance policies. The auto insurance industry is a large part of Liberty Mutual’s business, representing 36% of their net written premium from insurance as of their latest annual report.
Step 6: Make your choice. Now that you have weighed your choices, make your purchase. Be sure that you make all the choices that you made when you ran your quote. Make sure that there is nothing you have to do at the onset of your policy that will matter later on in your policy life, such as signing up for a safe driving tool that would give you a discount at a later date. Remember, your unique situation will determine which company is best for you.
Farmers began as an insurance company providing coverage to rural farmers’ vehicles. Since then it has evolved to become the seventh largest insurance company in the country. It’s hard to find an insurance company that offers more products than Farmers. It offers basic auto insurance, pet insurance, and even investment products among a variety of other insurance products. Farmers employs nearly 21,000 people, which allow it to underwrite over 19 million policies across 50 states.
If you’re an active or former military member — or related to one — then we highly recommend considering USAA for car insurance. USAA provides exceptional customer service and timely, fair claims payments, as evidenced by top ratings in J.D. Power's customer satisfaction survey and Consumer Reports’ claims satisfaction study. USAA also earns some of the best possible financial scores: “A++” from A.M. Best, “AA+” from S&P Global, and “Aaa” from Moody’s. These ratings mean that USAA promises rock-solid backing for your policy, as well as a stable credit outlook in just about any economy.
The company’s discounts are numerous, varied, and designed to reward you, not just your car. It offers deductions for paying your premium on time, signing up for a policy early, and it even offers discounts for continuous coverage (renewing your policy before it expires). These types of discounts are less common than you might think, and they demonstrate that Travelers doesn’t just want to save money for its new customers — it’s concerned with keeping its old ones happy, too.
Collision and comprehensive only cover the market value of your car, not what you paid for it—and new cars depreciate quickly. If your car is totaled or stolen, there may be a “gap” between what you owe on the vehicle and your insurance coverage. To cover this, you may want to look into purchasing gap insurance to pay the difference. Note that for leased vehicles, gap coverage is usually rolled into your lease payments.
Second, research your car. If it is an older model, then you may not need some of the add-ons such as comprehensive or uninsured motorist. It is not recommended to omit these coverages, but if your ultimate goal is to save money on your monthly payment, then you may want to consider it. Keep in mind that you will have to pay out of pocket later if you have an accident with an uninsured driver or if a tree falls on your car.
Every auto insurance company advertises its low rates. But as with any product, the cheapest car insurance policy isn't always the best option. Considering the financial stakes, it's worth doing the due diligence to find a policy that protects your car completely in the event of a collision. Hunt for a great value, instead of settling for the cheapest car insurance in your state.
When your goal is finding the best policy at an attractive price, it pays to compare several of the highest rated companies side by side. When figuring out which companies to highlight, we looked at several auto insurance related studies, including J.D. Power’s Auto Claims Satisfaction Study. From those studies, we handpicked several companies that received high ratings across the board.
Insurance for a collectible automobile works much like traditional automobile insurance. The policy typically has a term of 12 months and includes coverage for liability, collision, comprehensive, medical payments, and uninsured/underinsured motorists. State-mandated liability coverages extend to collectible cars as well as regular private-passenger vehicles. In terms of optional coverage, apart from the standard ones such as collision and comprehensive, there are also some options unique to classic cars. Examples of options offered by most classic car insurers are:

Amica was the strongest company overall in our research, and ranked number two in J.D. Power’s 2018 customer satisfaction report — that means out of 44,622 surveyed drivers, it had the second highest satisfaction rating among more than 20 different companies. It also received the highest Consumer Reports rating among auto insurance providers — as it has every year since at least 1999. Consumer Reports even noted that an overwhelming number of customers reported “relatively few” problems during the claims process.
Another consideration when choosing between a large and small auto insurance company is availability, coverage options and discounts. While you’re likely to have a better experience with a small insurance company, it may not have the availability, benefits and discounts that large insurance companies do. For example, the major insurance companies in the U.S. often have representatives that are available 24/7. Additionally, small insurance companies don’t typically offer the long list of discounts and coverage options that national insurers, like Allstate and State Farm, offer. If around the clock availability or having discounts and coverage options are important to you, consider a large insurance company.
Keep an eye on your credit score: Maintaining a solid credit score is recommended no matter what, but it’s especially important when your score is being referenced to develop your auto insurance policy. Just as you investigate a car’s accident history before purchasing, insurers are investigating your payment history before doing business with you. The higher the risk, the higher the policy costs.
We want to hear from you and encourage a lively discussion among our users. Please help us keep our site clean and safe by following our posting guidelines, and avoid disclosing personal or sensitive information such as bank account or phone numbers. Any comments posted under NerdWallet's official account are not reviewed or endorsed by representatives of financial institutions affiliated with the reviewed products, unless explicitly stated otherwise.
Auto Insurance is not uniform. Rates will differ from company to company, policy to policy, and person to person. With a little research and shopping around, you can find the best rate that fits your current situation. We offer you, based on insurance ratings, the three best auto insurance companies. We took into account their affordability, customer satisfaction rating, and claims payment likelihood.

Discounts apply to select coverages only and vary by state and insurance company. Not all discounts available in each state. Subject to eligibility requirements. 2Optional coverage that is available for additional cost. Coverage applies to certain covered total losses for certain covered autos subject to titling, purchase, loss occurrence time period and mileage requirements. Coverage is subject to all policy terms, conditions, exclusions and limitations. Insurance underwritten by one of the following companies: Auto Club Insurance Association, MemberSelect Insurance Company, Auto Club Group Insurance Company, Auto Club Property-Casualty Insurance Company, Auto Club South Insurance Company, Auto Club Insurance Company of Florida, or non-affiliated insurance companies. ©2018 The Auto Club Group. All rights reserved.
Like State Farm and Progressive, Allstate also offers an app that tracks your driving. Instead of getting a premium discount, Allstate’s Drivewise program gives you up to 25% cash back every six months. If you complete Drivewise challenges, such as going three days without any hard braking, you can earn Allstate Rewards points that can be redeemed for savings on top brands, like Nike or the Gap. The Allstate Rewards program is available to everyone, not just Allstate policyholders.
Sure, upgraded coverage means a higher monthly premium. But would you rather pay a bit extra each month, or wind up owing a lump sum of $30,000 out of pocket? The average American will file a collision insurance claim about every 18 years, according to insurance industry statistics. Hopefully, it’s nothing more than a fender bender, but if the worst should happen, you’ll appreciate being fully covered.
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