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While Auto-Owners Insurance keeps a fairly low profile, they receive extremely high marks across the board. In fact, J.D. Power awarded it “better than most” or “among the best” in every category in its 2018 Insurance Shopping Study. That puts Auto-Owners Insurance ahead of the pack in terms of overall customer satisfaction whenever a claim is filed.
Another consideration when choosing between a large and small auto insurance company is availability, coverage options and discounts. While you’re likely to have a better experience with a small insurance company, it may not have the availability, benefits and discounts that large insurance companies do. For example, the major insurance companies in the U.S. often have representatives that are available 24/7. Additionally, small insurance companies don’t typically offer the long list of discounts and coverage options that national insurers, like Allstate and State Farm, offer. If around the clock availability or having discounts and coverage options are important to you, consider a large insurance company.
Commercial auto insurance covers cars used for business purposes as well as box trucks, food trucks, service utility trucks, and more. Whether it's transporting goods, using your vehicle to conduct a service, or employees operating a vehicle, you may need a commercial auto policy. Learn more about commercial auto insurance and see examples of when you need it. Or call us at (866) 509-9444.
When shopping for affordable car insurance quotes, come in with a good idea of your vehicle's value via Kelley Blue Book and NADA. If you determine your vehicle is worth more than $4,000 but you need to save money, consider raising your deductible. Because your car insurance deductible and premium are inversely related, you can lower your bill by raising your deductible. Looking at the chart below, you can see how your premium is affected by adjusting your deductible.
When it comes to supplemental coverage, Travelers is hard to beat. It consistently met our marks for what we considered “the essentials” and it offers unique coverage, too. That includes accident forgiveness, GAP insurance, and special coverage for drivers employed by ridesharing operations like Uber and Lyft (though this add-on is currently only available in Colorado and Illinois).
We aim to show you car insurance quotes from as many insurance companies as possible, so that you can find the right policy for you. Unfortunately, we can’t promise to show quotes from every insurance provider, because not all companies want to be included on comparison websites. We won’t offer you advice or make a recommendation, but we will provide you with all the information you need to help you decide which is the right policy for you. You can find out more about how we work here.
The trade-off between large insurance companies and small ones typically involves giving up competitive rates for an improved customer experience. When using a small insurance company for your auto insurance, you’ll likely communicate exclusively with one insurance agent. While you generally lose a personal connection when selecting a large national insurance company, the large auto insurance companies tend to have more financial stability. In fact, the top insurance companies in the country underwrite and pay out billions of dollars per year. Additionally, the large insurance companies are able to leverage their resources to offer drivers lower insurance rates.
While State Farm's shopping experience is well-reviewed, customers did not feel as strongly about it's claims handling process. The company scored about the same as the other four large companies, but was still mediocre. A large national company may be expected to not be very efficient because of the various departments involved in handling individual claims. If you want the assurances guaranteed to you by a large, "legacy" carrier, then State Farm is the best to go with.
Many well-known insurers – including State Farm, Progressive, Farmers, Safeco, GEICO, and Esurance – as well as specialty carriers (many of which underwrite for the aforementioned companies) like Hagerty, J.C. Taylor, Condon Skelly, Grundy, and American National, offer coverage for collectible vehicles. A good place to start your search for the right provider is with your existing auto insurance carrier, who may be able to kick in a discount for insuring multiple vehicles.
Unless you’re a teen driver, your gender isn’t a significant auto insurance rating factor. In fact, the national difference between car insurance premiums paid by women and men is less than 1%. For teenagers, this premium difference is much more dramatic: male teen drivers pay nearly $600 more per year than do female teens. Again, this comes back to the main goal of an insurance company – anticipating and limiting exposure to risk. Car insurance companies' historical data says young male drivers are more likely to take risks while driving than are female drivers in the same age group.
Companies do not have a standard rule as to what is considered high risk. If you have had an accident or moving violation the variance in premium will differ from company to company. You may have to get several quotes before finding the company that will work with a poor driving record. If you are diligent, then you should be able to find a rate you can live with.
Choose from one of our three mileage plans -1,000, 3,000, or 6,000 miles- to tailor your policy to your needs. For example, say you plan to attend a number of car shows this year but only manage to make it to one. No problem. We offer rollover miles from one year’s policy to the next. We understand plans change and we don’t feel you should lose miles just because you didn’t use them.
Of our top auto insurers, State Farm has the fewest discounts. You won’t find any price breaks for young or elderly drivers, for being a loyal customer, nor for having a new car. Most of its discounts are safety related, like if you have airbags, anti-lock brakes, or enroll in a safe driving program. However, State Farm’s lack of discounts doesn’t mean your quote will be more expensive — just that you’ll have fewer opportunities to lower it.
Most insurers — and we're not just talking about auto insurance companies here — use some type of credit-based insurance score to help determine how risky a potential customer is. The practice is a bit controversial, which is why some states have laws against using it (see above). But the general thinking behind insurer credit checks is: If someone is bad with their finances, they might be irresponsible in other areas of life, too. You can learn more about how car insurance rates are determined here.
Liberty Mutual offers a few hard-to-find discounts, including savings for newly married couples, new graduates, retirees or drivers over 50, and certain drivers under 18. Some of its coverage options are on the rare side, too — like options for mechanical breakdown coverage, vanishing deductibles, or new car replacement that reimburses you for the car’s original worth (rather than its depreciated value). In short: Liberty Mutual has some niche offerings, so it may be worth speaking with an agent about specialized or customizable coverage needs.
At the end of the day, the type of driver you are and how often you drive may play a part in the coverage limits you select. If you drive infrequently, you may be more comfortable with lower or average limits. If you drive at high-risk times or commute back and forth to work, on the other hand, more or better coverage might help you sleep better at night.
Quite simply, Travelers didn’t inspire enough confidence with its claims satisfaction. We know one survey doesn’t paint an entire picture, but Travelers was the lowest-scoring insurer of our top picks. Its J.D. Power score of 851 out of 1,000 is below the industry average, and since our research consistently pointed to claims satisfaction as the best indicator of customer experience, we couldn’t give Travelers the top spot in confidence.
Auto-Owners Insurance Group is another powerful contender for customer ratings. In terms of claims satisfaction, Consumer Reports gives Auto-Owners a 93 (eighth place out of 27 companies rated), and J.D. Power dubs the company “better than most.” It also took first place for customer satisfaction in J.D. Power’s survey of the North Central region. To top it off, Auto-Owners matches the coverage selection at other top companies. Add-ons like roadside assistance, rental reimbursement, GAP insurance, new car replacement, and accident forgiveness can help to round out your policy.
If you’re an active or former military member — or related to one — then we highly recommend considering USAA for car insurance. USAA provides exceptional customer service and timely, fair claims payments, as evidenced by top ratings in J.D. Power's customer satisfaction survey and Consumer Reports’ claims satisfaction study. USAA also earns some of the best possible financial scores: “A++” from A.M. Best, “AA+” from S&P Global, and “Aaa” from Moody’s. These ratings mean that USAA promises rock-solid backing for your policy, as well as a stable credit outlook in just about any economy.
When shopping for affordable car insurance quotes, come in with a good idea of your vehicle's value via Kelley Blue Book and NADA. If you determine your vehicle is worth more than $4,000 but you need to save money, consider raising your deductible. Because your car insurance deductible and premium are inversely related, you can lower your bill by raising your deductible. Looking at the chart below, you can see how your premium is affected by adjusting your deductible.
Since stockholders benefit from the stock’s appreciation, people argue that the short-term interests of investors don’t always align with the long-term interest of the company. Many feel that mutual insurance companies are better because the policyholders’ interests align well with what’s best for the company, specifically lowering insurance rates and paying out dividends to attract more customers. Below, we list the top ten auto insurance companies by type, excluding USAA, which is an insurance exchange for military personnel.

Many insurance companies offer a discount for enrolling in their telematics program, which means they’ll monitor your driving through either a phone app or small, installable tool. Some companies will offer a discount just for allowing them to track your driving, while others will monitor while you drive and offer price reductions based on your skills.

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