I've dealt with them on two homeowner claims (for my grandmother) and three auto claims (a $68k uninsured motorist claim and a broken windshield claim on my cars and my mom's car after she hit a deer). These claims have spanned the last nine years and each one was handled with a high level of professionalism, but also with decency, kindness and compassion. They are truly an honest company that pays the claims they owe quickly and fairly. When I was injured by the uninsured motorist in 2010, the first thing my attorney said when he saw that I had A-O was "you have nothing to worry about, they will take care of you."
All classic car insurers share a few vital elements. Primarily, they all have an "agreed value" stipulation which allows you to set how much you think your vehicle is worth in the event of a total loss. They also all provide pivotal comprehensive and collision insurance to protect your vehicle from anything that may damage it. There does exist however, several key differences. While the field of companies for classic cars is not as vast as it is for normal cars, some classic car insurers are better than others.