We researched 36 of the best auto insurance providers based on their ability to serve customers and actually pay out claims; not just on premium cost. Of course, premiums matter, but since rates depend on many different factors — like your age, driving history, and even your ZIP code — the best way to find the most affordable price on the policy you want is to compare quotes. Use our quote tool above to get started.
With more than 200 years of history in business, The Hartford has built an excellent reputation for customer service and claims processing. As of today, the company is still receiving high marks from companies like J.D. Power. In the 2018 Insurance Shopping Study Auto Claims Satisfaction study, The Hartford received excellent marks (4/5 or 5/5) in every category but having a local agent.
Since stockholders benefit from the stock’s appreciation, people argue that the short-term interests of investors don’t always align with the long-term interest of the company. Many feel that mutual insurance companies are better because the policyholders’ interests align well with what’s best for the company, specifically lowering insurance rates and paying out dividends to attract more customers. Below, we list the top ten auto insurance companies by type, excluding USAA, which is an insurance exchange for military personnel.
If you opt for the minimum allowed coverage in Tennessee, you can expect to pay a mean of $500 annually. This is cheaper than the national average by 24%. If you choose better auto insurance coverage, you can choose a policy with comprehensive and collision coverage, protecting against damages caused by car-vs.-car collisions, theft, or weather incidents. Better coverage has a price: in Tennessee, a comprehensive policy with a $1,000 deductible costs $1,153, 131% more than basic coverage. For comprehensive insurance coverage with a $500 deductible, expect to pay 163% more than for liability-only coverage.
Regular car insurance usually covers automobiles used for daily activities. These vehicles are used daily to go to the store, work or home and need basic auto insurance policies which includes comprehensive or collision coverage to pay for damage sustained in an accident or a theft. For an older vehicle, you might forgo these coverages since the vehicle might not be worth the cost of repairs.
State Farm’s discounts include typical auto insurance discounts like multi-car and multi-policy along with some others for good grades, good driving habits, and cars equipped with safety features like air bags and anti-theft devices. You can cut your auto insurance rate even further if you sign up with State Farm’s Drive Safe & Save app, which tracks your driving in real time and — if you drive safely — can save you up to 50% on your premium.
Step 1: Gather your information. To obtain a quote you will need birth dates, an email address, and a previous address in most cases. Also, know what type of car you are driving. This is more than make and model. Know what trim package you have, etc. These little things do matter. If you are currently insured, having your policy handy is not a bad idea.
Your auto insurance quotes can vary based on your circumstances. You should shop around for new car insurance quotes as often as possible! For the most part, car insurance policies are non-binding. If you find a better rate elsewhere, cancel your current policy and move on to the next. The remaining outstanding premium should be refunded back to you. Opportunities to look for cheaper rates include when you move, when you add or change a car to your policy, get married, or celebrate a birthday.

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In a recent survey, we found that our readers’ biggest complaints about their current insurance company related to customer service and their final settlement amount. So, we used J.D. Power’s 2017 claims satisfaction study to find out which insurers had done the best job settling claims for their customers. Scores are assessed on a 1,000-point scale, and all of our final contenders ranked above 850.
State Farm is the largest car insurance company in the nation, per the Insurance Information Institute in 2018. Fortunately, it’s also one of the best — especially when it comes to the customer service experience. In 2018, State Farm received high praise from J.D. Power for its service interaction and claims handling. And of all the insured drivers I surveyed, it received the most positive remarks by far.
Grundy insures most types of vehicles 25 years old and older.  We also insure modern muscle cars and exotics of all years.  Not only that, we insure modified vehicles with higher performance engines, suspensions, and modified bodies.  We understand custom vehicle valuations very well, and in fact Grundy is the largest insurer of hot rods in the USA!

Compare top insurance companies' financial strength and claims satisfaction ratings to better predict the level of service you'll receive. Claims satisfaction — measured by J.D. Power — is ranked on a scale of 2 to 5, with 5 being "among the best" and 2 being "the rest." Financial strength — calculated by A.M. Best and running from "Poor" to "Superior" — evaluates an insurer's financial strength and ability to meet its policy and contractual obligations.
The type of car you drive matters. If you drive a vehicle that is listed as high theft, or more likely to be involved in an accident, expect to pay higher premiums. Even cars that have collision protection can actually drive up the price due to the cost of repairs. Other things that will drive the cost of repairs up is after-market installs. Things like rims, spoilers, and exterior lighting can be costly to repair. You will want to make sure that you have the right coverage to cover damage to after factory installs.
Nationwide pulls lower customer ratings than our top picks. The company scored an 88 from Consumer Reports (putting it in 22nd place out of 27 companies), and an “average” rating from J.D. Power. In other words, Nationwide doesn’t knock it out of the park for either customer service or claims process — which are both crucial for a great insurer. It also missed our financial stability benchmark by a hair, with S&P Global and Moody’s ratings just below the “very strong” or “excellent” benchmarks that we look for.
Consumer Reports offers an extremely helpful guide that highlights the steps you can take to find the best policy for your needs. Even if you’re fairly happy with your policy, they suggest shopping around to compare rates at least every two or three years. That way, you have a good idea of where car insurance rates are headed and how much you could save if you switch. Plus, it never hurts to shop around. Based on your age, your driving record, and other factors, the policy you have now could be considerably cheaper if you switched firms.

No, you just have to get proactive. You can call your agent to see if you qualify for a lower rate or you can shop around for a new policy. In fact, car insurance rates fluctuate so often and so widely that, no matter how you feel about your policy, it's a good idea to at least window-shop every one to three years. You can also ask your insurer if you qualify for any discounts.
Grundy Insurance has specialized in protecting collector cars since 1947!  Specifically designed for collector vehicles, Grundy insurance saves you at least 50% of the cost of regular car insurance while delivering better protection!  With Grundy Agreed Value Insurance you get 100% of your car’s value in the event of a total loss.  Grundy’s coverage is never reduced – not in 1 year, not in 50 years, not ever – for as long as you maintain your policy!
If you’re an active or former military member — or related to one — then we highly recommend considering USAA for car insurance. USAA provides exceptional customer service and timely, fair claims payments, as evidenced by top ratings in J.D. Power's customer satisfaction survey and Consumer Reports’ claims satisfaction study. USAA also earns some of the best possible financial scores: “A++” from A.M. Best, “AA+” from S&P Global, and “Aaa” from Moody’s. These ratings mean that USAA promises rock-solid backing for your policy, as well as a stable credit outlook in just about any economy.

The price of car insurance can vary greatly between states. One company may be expensive in Utah, but inexpensive in New York. In some states, a small, local company could even offer the best price. Below, click through to your state to see which company and cities have the least expensive car insurance based on the numerous studies we've conducted.
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